Planned Downtime

2019 Downtime Schedule
Riverview's OneView solutions are hosted externally by Mercy in St. Louis. Mercy has planned maintenance windows throughout the year. During these main...
Wed, Jan 2, 2019 at 1:32 PM
2018 Downtime Schedule
Riverview's OneView solutions are hosted externally by Mercy in St. Louis. Mercy has planned maintenance windows throughout the year. During these main...
Tue, Jan 2, 2018 at 1:43 PM
OneView Downtime Action Guide
OneView will experience both planned and unplanned downtime. Riverview and Mercy have classified three levels of downtime. These are the services you should...
Fri, Jan 3, 2020 at 9:39 AM
2017 Downtime Schedule
Riverview's OneView solutions are hosted externally by Mercy in St. Louis. Mercy has planned maintenance windows throughout the year. During these main...
Thu, May 25, 2017 at 11:10 AM
2017 May 18: SHD Downtime
The Epic Shadow environments will be unavailable for required work, in preparation for the Epic 2017 upgrade. May 18th, 2017 - 5:30am-6:30am EST. During...
Fri, May 12, 2017 at 3:08 PM
2017 May 18
RA3244 will be installed into the following Epic production environments May 18th, 2017 - 3:00am-4:45am EST. When informed, users will need to logout of...
Fri, May 12, 2017 at 3:10 PM
2017 May 25: Production Windows Patching for MyChart
On May 25, 2017, from 8 pm CST to 12 am CST, production servers for MyChart will be unavailable. 
Wed, May 24, 2017 at 1:16 PM
2017 May 29: Test downtime
On May 29, 2017, from 5 pm CST to June 2, 2017, at 3 pm CST. During this time, the Test environment will be upgraded to Epic Hyperspace 2017. 
Wed, May 24, 2017 at 1:26 PM
2017 June 1: Production downtime
On June 1, 2017, from 2:30 am EST to 6:00 am EST the OneView Epic Production (Hyperspace PRDRVH) environment will be unavailable. During this maintenance wi...
Tue, May 23, 2017 at 3:53 PM