Microsoft Active Directory (SAM and UPN)
Most of Riverview's systems authenticate to Microsoft Active Directory using either the Security Account Manager (SAM) or User Principal Name (UPN) use...
Tue, Sep 20, 2022 at 12:41 PM
Username Matrix
To better understand which username to use where, please review this username matrix of frequently used applications. SAM most often looks like (lastf), UPN...
Tue, Sep 20, 2022 at 12:36 PM
Username for Microsoft Windows (SAM or UPN)
Most computers are running a Microsoft Windows operating system (Windows 10 or Windows 11). Most employees have access to both physical and virtual desktops...
Tue, Sep 20, 2022 at 12:43 PM
Username for Citrix StoreFront (SAM)
After logging onto Windows, many users will next use Mercy's Citrix StoreFront to remotely access Epic Hyperspace. URL:
Tue, Sep 20, 2022 at 12:44 PM
Username for Epic Hyperspace (RVH+SAM)
Epic Hyperspace became Riverview's EHR system in May 2017. Hyperspace is accessed remotely via Citrix StoreFront. This solution resides remotely on Mer...
Tue, Sep 20, 2022 at 12:47 PM
Username for UKG Workforce Central (UPN)
Our Human Resources system for managing payroll and timekeeping (clock in/out). URL:  Credentials (Active Directory UPN ...
Tue, Sep 20, 2022 at 12:48 PM
Username for Microsoft 365 (UPN)
Microsoft 365 is where you will find Outlook (email), Teams (chat/meetings), Bridge (intranet), Yammer (social), SharePoint (shared files), OneDrive (person...
Tue, Sep 20, 2022 at 1:01 PM
Username for VMware Horizon (SAM or UPN)
You may logon to a virtual desktop (VDI) from any Internet-connected device. Either install the VMware Horizon Client (best, internal or external) or use a ...
Mon, May 1, 2017 at 3:08 PM
Username for Remote Desktop Protocol (SAM or UPN)
In rare circumstances, some users might use Remote Desktop Protocol to remotely access a unique server or application. You will use the Remote Desktop Conne...
Mon, May 1, 2017 at 3:10 PM