Usernames
Most of Riverview's systems authenticate to Active Directory using either the Security Account Manager (SAM) or User Principal Name (UPN) username form...
Mon, May 1, 2017 at 2:42 PM
To better understand which username to use where, please review this username matrix of frequently used applications. SAM most often looks like (lastf), UPN...
Mon, May 1, 2017 at 3:13 PM
Most computers will be running a Microsoft Windows operating system (either Windows 7 or Windows 10). Most employees have access to both physical and virtua...
Mon, May 1, 2017 at 2:53 PM
After logging onto Windows, many users will next use Mercy's Citrix StoreFront to remotely access OneView's Epic Hyperspace. URL: https://rive...
Mon, May 1, 2017 at 2:54 PM
In May 2017, OneView will be Riverview's EHR system. The primary application is Epic Hyperspace. It is accessed remotely via Citrix StoreFront. This so...
Mon, May 1, 2017 at 2:57 PM
Our Human Resources system for managing payroll and timekeeping (clock in/out). Requires Java and Internet Explorer 11. We recommend using the VMware ThinAp...
Mon, May 1, 2017 at 3:00 PM
We are migrating email accounts from our datacenter to Microsoft Office 365. Accounts that have not moved will use Outlook Web App (OWA). Accounts that have...
Mon, May 1, 2017 at 3:05 PM
You may logon to a virtual desktop (VDI) from any Internet-connected device. Either install the VMware Horizon Client (best, internal or external) or use a ...
Mon, May 1, 2017 at 3:08 PM
In rare circumstances, some users might use Remote Desktop Protocol to remotely access a unique server or application. You will use the Remote Desktop Conne...
Mon, May 1, 2017 at 3:10 PM