Riverview's OneView solutions are hosted externally by Mercy in St. Louis. Mercy has planned maintenance windows throughout the year. During these maintenance windows, a portion of the OneView/Epic environment will become unavailable. In most cases, we will experience a few hours of Level 3 downtime.
End-User / Simplified Downtime Schedule
There are the most important downtime events for most end users.
Detailed Downtime Schedule
This is the full Mercy schedule that includes downtime events for non-production systems.