Riverview Health Support Desk

Training 1

• Training Room Locations

Access 6

• How to logon to OneView internally via Citrix Receiver (recommended)
• How to logon to OneView internally via a Browser (alternative)
• How to logon to OneView externally
• How to access OneView (from production to disaster)
• How to test your logon credentials

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Epic Hyperspace 4

• Epic Hyperspace automatic logoff and timeout period
• Tip Sheet: Consult Monitor System List
• Tip Sheet: Add on Lab Orders for Inpatient Clinicians
• Epic Haiku

Help & Support 3

• How to receive OneView help (May 7 to 20)
• Help Desk hours of operation
• How to receive OneView help (after May 20)

News 6

• OneView Report. Issue 1: May 5
• OneView Report. Issue 2: May 9
• OneView Report. Issue 3: May 10
• OneView Report. Issue 4: May 11
• OneView Report. Issue 5: May 12

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Scanners 2

• How to select Ambir scanner
• How to calibrate Ambir scanners

Planned Downtime 9

• 2019 Downtime Schedule
• 2018 Downtime Schedule
• OneView Downtime Action Guide
• 2017 Downtime Schedule
• 2017 May 18: SHD Downtime

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